Solidarity Awarded Most Innovative Digital Transformation Company in Bahrain
Solidarity Bahrain, one of the largest insurance companies in the Kingdom of Bahrain and a subsidiary of Solidarity Group Holding BSC, has been awarded as the “Most Innovative Digital Transformation Company in Bahrain” from the World Economic Magazine Awards 2022. The award is a recognition of the company’s efforts in adopting a comprehensive and innovative digital transformation strategy.
Solidarity was awarded in honor of its ongoing pursuit of leadership and innovation in digital transformation, while adopting to the latest digital technologies in the field of insurance “Insurtech” to elevate customers experience and provide innovative solutions.
The Company has emerged as a leading innovator through the launch of various new products and services including the Mobile app, WhatsApp chatbot service backed up by Artificial Intelligence (AI), Video Insurance service, and the implementation of the “Electronic Know Your Customer (eKYC)” feature including digital customer verification and identification. All these achievements have contributed to a 70% increase in Solidarity’s digital transactions for retail services in 2021.
Commenting on the occasion, Mr. Jawad Mohammed CEO of Solidarity Bahrain, said: “We are proud to have been acknowledged by the prestigious World Economic Magazine as the Most Innovative Digital Transformation Company in the Kingdom for 2022. This accomplishment reflects our ongoing and diligent efforts to keep pace with the latest digital developments, as well as our commitment to uplifting our services and maintaining our position in the forefront of the insurance sector in Bahrain.” He also added: “We look forward to future achievements as we continuously work towards rolling out innovative and unique digital services that elevate our customers experience.”
It is worth mentioning that World Economics Magazine has previously awarded Solidarity Bahrain two coveted awards for Best General Insurance Company for Innovation and Best Online Insurance Company in Bahrain, in recognition of the Company’s continuous efforts to digitally transform insurance services in the Kingdom.